Eventera is your trusted destination for securing official tickets to the UK’s most exciting sporting events, concerts, theatre shows and more. We work directly with promoters and authorised sellers to ensure every ticket is 100% genuine.

Arsenal Club Level tickets provide premium padded seats with great pitch views, access to exclusive lounges, bars, and restaurants, complimentary pre-match food and drinks, a matchday programme, and VIP entry to Emirates Stadium.

Ticket delivery varies depending on the event.

• In some cases, tickets are sent out immediately after purchase.

• For many events, tickets are released closer to the date and may arrive up to 48 hours before the event.

• You’ll receive full delivery details by email once your order is confirmed.

Most tickets are delivered digitally (e-tickets) via email. For some events, physical tickets may be posted or collected at the venue. All delivery information will be clearly stated in your order confirmation.

Refunds may be possible in certain circumstances, depending on the event organiser’s policy.

• If an event is cancelled, you will receive a full refund.

• If an event is rescheduled, your ticket will remain valid for the new date.

• If you can no longer attend for personal reasons, please contact us as soon as possible via WhatsApp or email, and we’ll do our best to assist.

👉 Please note: Refunds are not guaranteed for personal circumstances but will be reviewed on a case-by-case basis.

Please discuss this with the team. If we can help we will!

Yes — 100%. All tickets sold on Eventera come directly from official promoters and authorised sellers. We do not deal with third-party resellers or unverified sources.

If the event is cancelled, you’ll receive a full refund.
If it’s postponed, your ticket remains valid for the new date. If you can’t attend the rescheduled date, please contact us and we’ll help guide you through next steps.

We’re here to help.

• 📱 WhatsApp: Click to chat

• ✉️ Email: contact@eventera.online

We aim to respond to all messages within 24 hours.

1. Introduction

These Terms & Conditions govern your use of Eventera Online and the purchase of tickets from Eventera. By purchasing a ticket through our website, you agree to these Terms.

2. Ticket Validity

All tickets are issued by official promoters and authorised sellers. Eventera acts as an intermediary to facilitate ticket sales and delivery. Your ticket guarantees entry provided all venue and event rules are followed.

3. Delivery

Tickets may be sent digitally or physically, depending on the event. Some tickets are only released up to 48 hours before the event date. You are responsible for providing accurate contact details to ensure successful delivery.

4. Refunds & Cancellations

• If an event is cancelled, you will receive a full refund.

• If an event is rescheduled, tickets remain valid for the new date. Refund requests for rescheduled events will be reviewed individually.

• Refunds for personal circumstances are not guaranteed.

Eventera is not responsible for additional expenses incurred (such as travel or accommodation).

5. Resale & Transfer

Resale or unauthorised transfer of tickets purchased via Eventera is strictly prohibited. Tickets found to be resold may be cancelled without refund.

6. Event Changes

Promoters may make changes to the date, time, venue or line-up of an event. Such changes are outside Eventera’s control and do not entitle the buyer to an automatic refund, except where specified by the organiser.

7. Liability

Eventera is not liable for any loss, injury, or damage sustained during attendance at an event, except where such liability cannot be excluded by law.